It’s our goal that every customer be absolutely satisfied with their purchases! Please contact us at  info@greatwaterspress.com or 919-818-3891 if you ever experience a problem with an order.

If any order is ever received with missing components or damage, please contact us and we’ll get replacements out right away.

To return a product, please contact us at info@greatwaterspress.com or 919-818-3891 for return authorization. Products must be received in new, resalable condition and shipping is the responsibility of the customer.

Generally, refunds are not available for subscription products or downloadables, but we are always available to support you in using our products.